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Hoeys DIY Shipping / Delivery Details

Free Delivery

SHIPPING / DELIVERY CONDITIONS - IRELAND

The delivery charges for all online purchases are as follows:

Free IRL Delivery for all orders over €100 (under 10kg) , purchased ONLINE ONLY.

Orders shipped throughout Ireland that are under €100 have a Delivery charge nationwide of €7.50 for weights up to 10Kgs.

Delivery charge nationwide is €15 for weights from 11Kgs to 59Kgs.

Delivery charge nationwide is €22.50 for weights from 60Kgs to 89Kgs.

All orders over 90Kgs will incur extra charges and/or may require collection of goods.

Goods shipped on a Friday will normally be delivered the following Monday.

Delivery times vary from 2 to 7 working days from the day the order is placed (Before 12 Noon)

and can depend on stock levels (even though item may show 'In Stock' at time of purchase).

Most of our orders are shipped with DPD Ireland. Go to www.dpd.ie for more info.

 

SHIPPING / DELIVERY CONDITIONS - UK

We can only ship items up to 10KG to UK land connected destinations at a cost of €13 per parcel.

Delivery times vary from 2 to 7 working days from the day the order is placed (Before 12 Noon)

and can depend on stock levels (even though item may show 'In Stock' at time of purchase).

 

AREAS COVERED

We are unable to accept orders for delivery outside the island of Ireland and UK or to islands surrounding the coast of Ireland or UK  that have no land connection. 

 

 

RETURNS

In order to return goods please contact the store at sales@hoeysdiy.ie or phone 042 9372380, quoting your Invoice number.

You will then be issued a Returns Number (RMA Number) and the courier company will then be issued with an Authorised Return Label instructing them to collect the parcel from your address and return it to Hoeys DIY. (You will only be refunded your delivery cost if the return is as a result of our error.)

Hoeys DiY is happy to accept any product return as long as it is in its original condition and packaging and is 100% re-saleable.

Replacement products will be charged (including delivery) until the returned product has been received in a re-saleable condition.

You will only be refunded your delivery cost if the return is as a result of our error (e.g. faulty product or incorrectly shipped).